Support
Glingio is developed and operated by VEMEST. If you run into an issue, have feedback, or need help with your account, reach out and we'll get back to you as soon as possible.
Email us at hello@glingio.com
Trouble signing in
Make sure you're using the email and password (or Google account) you registered with. If you signed up with email, you can reset your password from the login screen. If you signed up with Google, use the "Continue with Google" button instead of email/password.
Not receiving notifications
Check that the notification channels (push, email, SMS, WhatsApp) are enabled for the specific event, and that your monthly usage limit for that channel hasn't been reached — this is shown on your Account page. Also make sure notifications are allowed for Glingio in your phone's system settings.
Managing or cancelling your subscription
You can view your plan and usage from Account → Subscription in the app. Subscriptions are billed through the App Store or Google Play, so cancellations and refunds are managed from your store account, not from within Glingio.
Deleting your account
You can delete your account directly from Account → Delete account in the app, or by using our account deletion page if you no longer have the app installed.